Privacy Policy
OsteoViewer (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information and uploaded data. This Privacy Policy explains how OsteoViewer collects, uses, stores, and protects information when you access or use the OsteoViewer application, website, and related services (collectively, the “Service”).
Introduction
By using the Service, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect and process the following categories of information:
- Name
- Email address
- Login credentials
- Device information
- Authentication-related information
- App activity
- Session information
- Crash reports
- Device type and operating system
- General analytics and interaction data
- DICOM files
- CBCT scans
- Imaging data
- User annotations and measurements
- Related uploaded files
How We Use Information
We may use collected information to:
- Provide and maintain the Service
- Authenticate users and secure accounts
- Process uploaded imaging files
- Improve functionality and user experience
- Monitor application performance and stability
- Respond to support requests
- Prevent unauthorized access or misuse
- Comply with legal obligations
User Responsibility for Uploaded Data
Users are solely responsible for:
- Ensuring lawful use of uploaded files
- Obtaining any necessary permissions or consents
- Proper anonymization of patient-related information where required
- Compliance with all applicable healthcare, privacy, and data protection regulations
OsteoViewer does not independently verify whether uploaded content contains protected health information.
Data Storage and Security
We implement commercially reasonable technical and organizational safeguards designed to protect information from unauthorized access, misuse, disclosure, alteration, or destruction.
However, no method of electronic storage or transmission is completely secure, and OsteoViewer cannot guarantee absolute security.
Users acknowledge and accept the inherent risks associated with electronic data transmission and storage.
Third-Party Services
OsteoViewer may use third-party providers and infrastructure services, including but not limited to:
- Cloud hosting providers
- Authentication services
- Analytics providers
- Email and notification services
These providers may process limited information strictly for the purpose of supporting operation of the Service.
Data Retention
We retain information only for as long as reasonably necessary to:
- Operate the Service
- Maintain security and stability
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
We reserve the right to delete or remove uploaded content or inactive accounts at our discretion.
International Data Processing
By using the Service, users acknowledge and agree that information may be processed or stored in jurisdictions outside their country of residence.
Users are responsible for ensuring compliance with any laws applicable to cross-border transfer of imaging or patient-related data.
Cookies, Analytics, and Service Limits
The OsteoViewer website may use cookies or similar technologies for:
- Website functionality
- Performance monitoring
- Analytics
- User experience improvements
Users may manage cookie settings through their browser preferences.
User Rights
Subject to applicable law, users may request to:
- Access their personal information
- Correct inaccurate information
- Delete account-related information
- Request account removal
Requests may be submitted through the contact information below.
Children’s Privacy
The Service is not intended for individuals under the age of 18.
OsteoViewer does not knowingly collect personal information from minors.
Changes to This Policy
OsteoViewer reserves the right to modify or update this Privacy Policy at any time.
Continued use of the Service following updates constitutes acceptance of the revised Privacy Policy.
Contact
For any privacy-related questions or requests, please contact:
contact@osteoviewer.app